Search Content

WhitePapers


How to Buy a Phone System

Considering a new phone system for your business? The Phone System Buyer's Guide from VoIP-News provides you with all of the information you need to make a more informed decision. The Guide helps you...Read More


Oracle Magazine

Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest...Read More


Which CMS Is Right For Me?

If you're wondering which CMS is the right one for your organization, this comprehensive guide will take you through the various options available, detailing the pros and cons of each. Download...Read More


Sales Force Automation Comparison Guide

Businesses of all sizes can benefit by automating all aspects of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of features that most SFA solutions...Read More




View All Whitepapers

CRM Articles


Traditional CRM vendor fights back

Traditional CRM vendor fights back by integrating SharePoint, Outlook. Microsoft may be engaged in a price war with Salesforce.com, but traditional server-based CRM vendors have hardly rolled over and cried uncle. Today, CDC Software announced that it is taking on the cloud vendors by one-upping Microsoft and tightly integrating with Microsofts back office apps including SharePoint.

Executives talk about the problems in Enterprise SaaS


There were 2 very interesting SaaS discussions organized during the Always On Summit at Stanford. One session was titled Will the Next Salesforce.com Please Stand Up? and the other was titled Will SaaS Disappear in the...
Read more about Executives talk about the problems in Enterprise SaaS...

SugarCRM and Twitter


The news as of the first coffee this morning, and the music is... total iTunes shuffle... hit play, no idea what the first song's going to be, you'll know it as soon as I do... it is... Van Morrison's "Gloria," from his live "It's Too Late To Stop...
Read more about SugarCRM and Twitter...

CRM and improving order fulfillment...


As Ive touched on in previous posts, the art of getting value out of CRM is to embed key business processes within the technology. While a lot of attention gets paid to sales and marketing processes, downstream areas, such as order fulfilment,...
Read more about CRM and improving order fulfillment......

Getting a CRM education...


One of the points I made in a recent post on CRM requirements specification, was the part that education plays in CRM requirements gathering. In brief, the more people understand about the use of CRM technology, the better their contribution to the...
Read more about Getting a CRM education......

CRM - buyer beware


I was talking to a salesman the other day about a sale hes working on. We discussed his potential clients requirements, and I asked him what pricing he was putting forward. The figure he came up with was considerably less than I would have...
Read more about CRM - buyer beware...

Sales & Marketing People - tell us about your CRM!


I’m writing to ask you about the CRM tools that you use, so that we can make an informed decision and share some knowledge with the community. As I’m also doing some due diligence for Adaptive Path, I can also share some of what...
Read more about Sales & Marketing People - tell us about your CRM!...