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Which CMS Is Right For Me?

If you're wondering which CMS is the right one for your organization, this comprehensive guide will take you through the various options available, detailing the pros and cons of each. Download...Read More


Sales Force Automation Comparison Guide

Businesses of all sizes can benefit by automating all aspects of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of features that most SFA solutions...Read More


How to Buy a Phone System

Considering a new phone system for your business? The Phone System Buyer's Guide from VoIP-News provides you with all of the information you need to make a more informed decision. The Guide helps you...Read More


Oracle Magazine

Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest...Read More




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Appirio Cloud Storage for Salesforce.com

Appirio today announced Appirio Cloud Storage for Salesforce.com, a new software-as-a-service (SaaS) offering that uses Amazon Simple Storage Service (S3) to extend the capabilities of salesforce.com. The new service lets Salesforce.com users store more documents and larger files directly through the salesforce.com interface, giving companies a more comprehensive view of customer information in one place, without dramatically increasing storage costs or adding user complexity.

Appirio Cloud Storage for salesforce.com can be installed via AppExchange. It is the latest in a series of products from Appirio that combine capabilities from todays leading SaaS applications and cloud computing platforms to help customers lower operational costs, improve user productivity and get more return from their on-demand investments.


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Chav-gate


In a recent post on CRM and social networking, I suggested that the growth of forums, blogs, wikis etc. will mean companies have to pay greater attention to the customer experience, because never before have customers had as much scope to broadcast...

Read more about Chav-gate...

Why conventional CRM requirements gathering is fla


The conventional wisdom has it that that CRM requirements gathering consists of assimilating lists of functional requirements and then prioritizing and ranking them. On the surface this all seems very logical, but in practical terms it doesnt work....

Read more about Why conventional CRM requirements gathering is flawed......