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How to Buy a Phone System

Considering a new phone system for your business? The Phone System Buyer's Guide from VoIP-News provides you with all of the information you need to make a more informed decision. The Guide helps you...Read More


Sales Force Automation Comparison Guide

Businesses of all sizes can benefit by automating all aspects of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of features that most SFA solutions...Read More


Which CMS Is Right For Me?

If you're wondering which CMS is the right one for your organization, this comprehensive guide will take you through the various options available, detailing the pros and cons of each. Download...Read More


Oracle Magazine

Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest...Read More




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Best Reviewed CRM Apps

Much in the same way that iPhone applications have allowed consumers to personalize their mobile experience by downloading a seemingly endless variety of tools and games, Salesforce.com's AppExchange has revolutionized CRM by allowing businesses to customize their business solutions with a wide variety of downloadable enhancements. The Salesforce AppExchange currently offers more than 700 applications, many of which are industry specific. Offerings range from sales and marketing to business and finance.

But with so many apps to choose from, which are the best? Salesforce.com blessed the following apps as "The Best of 2008" based on customer reviews:

EchoSign was voted Best Contract Management app. EchoSign automatically signs, tracks and files the contract instantaneously.

DataTrim Dupe Alerts was voted Best Data Cleansing Tool. DataTrim was developed by d2b international and is designed to find duplicate records in your database. The matching documents are shown inside your database and offer the option to merge, delete or convert into alternate data.

Genius Pro was voted Best Demand Generation App. This application is specifically designed for email marketing and sales intelligence. Genius Pro allows for the marketing department to control the campaigns while sales reps receive desktop alerts to the most promising leads.

Conga Merge was voted Best Document Management Application. This application, developed by AppExtremes, has the ability to create Word, Excel or PDF documents from fields with multiple objects. It will also combine a wide range of documents from mail merge letters and labels to master detail layouts including graphics and signatures.

Ribbit was voted Best Mobile App. With Ribbit you can merge landline and wireless voice communications with a variety of different communication forms, including CRM, email, SMS and instant messaging. Phone calls and voicemail will now flow into the CRM network so users can access and respond to all messages from one location.

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